Ramada by Wyndham
Olympia, WA
April 2025 - November 2025
Delivered outstanding guest service while managing reservations and processing check-ins/check-outs. Coordinated with housekeeping and maintenance teams, operated multi-line phone systems, and maintained accurate records to ensure smooth front office operations. Proactively developed tools used to streamline workflows, improving efficiency and minimizing errors
Gold Miners Inn
Grass Valley, CA
March 2024 - April 2025
Maintained all public areas and exterior hotel property to an exceptional standard, directly contributing to the property earning a brand-wide award for having the nicest public areas. Performed daily facility upkeep using power tools and lawn care equipment, ensuring cleanliness, safety, and curb appeal throughout the property. Worked closely with housekeeping to support timely room readiness for guest arrivals and assisted with room preparation during high-demand periods.
In the role of Events Houseman, collaborated with the events coordinator to execute efficient setup and teardown for meetings, weddings, and special events. Maintained event spaces through detailed tasks such as paint touch-ups, carpet steaming, and full sanitization of catering kitchens, ensuring event readiness and compliance with cleanliness and safety standards.
Nevada County Fairgrounds
Grass Valley, CA
August 2011 - August 2024
Started as a cashier selling event admission tickets and was promoted in 2021 to lead the cashiering department. Responsibilities included interviewing and hiring staff, scheduling shifts, preparing training materials and presentations, managing ATMs, overseeing ticket and cash handling, auditing cashiers, and preparing bank deposits.
Cirino's
Grass Valley, CA
July 2022 - September 2023
Maintained kitchen cleanliness and assisted with food preparation in fast-paced restaurant environment.
Pete's Pizza
Grass Valley, CA
November 2021 - June 2022
Maintained kitchen cleanliness and assisted with food preparation in fast-paced restaurant environment.
Bank of America
Grass Valley, CA | Chico, CA
April 2016 - September 2018 | February 2019 - January 2021
Responsible for delivering exceptional customer service while efficiently processing financial transactions in a fast-paced setting. Proactively identified customer needs and offered tailored products and services to enhance satisfaction and promote account growth. Returned to Bank of America in 2019, resuming the same role at the Chico branch.
Payless Shoesource
Grass Valley, CA
September 2015 - March 2016
Started as a sales associate focused on customer service, point-of-sale operation, and maintaining a clean, organized store environment. Promoted to assistant manager, where responsibilities expanded to include employee scheduling, till audits and safe balancing, bank deposit preparation, shipment auditing, and staff direction to ensure smooth daily store operations.
